Managed IT Services

Managed IT services are a way to keep your IT infrastructure and applications stable, cost-effective, and relevant to the evolving business needs.

An IT company of 32 years, ScienceSoft is a reliable provider of remote monitoring, management and evolution services for on-premises and cloud infrastructures and help desk services.

IT Stability without Huge Spending? Possible!

 Max Agile Force will provide high-quality managed IT services to ensure better reliability and steady evolution of your IT infrastructure and apps while keeping IT costs under control

IT Infrastructure Components Our Managed IT Services Tackle

 Max Agile Force can handle all daily monitoring and management and/or long-term optimization and evolution of your IT infrastructure components. We take care of the entire IT infrastructure as a whole or any of its specific parts

// How it works

Why Choose  Max Agile Force

  • 32 years of experience in information technology.
  • 14-year experience in help desk and application support.
  • 13 years of experience in ITIL-compliant IT service management.
  • 9 Microsoft Gold Competencies, including Application Development and Integration, Data Platform, Data Analytics, Collaboration and Content, etc.
  • AWS Select Consulting Partner, IBM Business Partner.
  • 700 + employees on board.
  • Mature quality management system confirmed by the ISO 9001 certification allowing to implement projects fully meeting customers' quality, time, and budget expectations.
  • Assured safety of the customers’ data we access during the cooperation proved by ISO 27001 certificate.

Components of Our Managed IT Services

The scope of our managed IT services encompasses many tasks, from remote infrastructure monitoring to management and configuration of cloud services and security services. We’ll be glad to provide you with a tailored offer including any service components in any combination, depending on your specific needs.

IT infrastructure consulting

  • Analyzing the IT infrastructure state and problems and providing recommendations.
  • IT infrastructure optimization and migration roadmap.
  • Advising on IT infrastructure cost optimization.
IT infrastructure monitoring

  • 24/7 monitoring to avoid downtime.
  • Troubleshooting incidents (service not available, app bugs, security issues, etc.) and analyzing their root causes.
IT infrastructure administration

  • Management of servers, network, cloud and on-premises data centers, and cloud services.
  • User administration, regular software configuration and updates.
  • Virtual desktop administration.
  • Vulnerability assessment, vulnerability scanning.
  • Regular compliance review (HIPAA, GDPR, PCI DSS, FDA, etc.) and reporting.
  • Consulting support until project success.
IT help desk

L1, L2 and L3 tech support:

  • Introduction of efficient SOPs and ITSM processes.
  • Resolution of reported incidents.
  • User satisfaction rate management.
  • User knowledge base maintenance.
IT infrastructure design

Designing a new IT infrastructure or its components.

Development infrastructures

Setting up CI/CD pipelines, development and testing environments.

Applications and app infrastructures

Application monitoring, performance management, troubleshooting, enhancement, integration and optimization.

Cloud migration

Planning and executing application and data warehouse migration to the cloud.

Cloud usage optimization

Optimizing cloud resource consumption to reduce cloud costs.


  • Advising on security improvement using the SecOps approach
  • Security testing of an IT infrastructure and applications (security audit, compliance testing, vulnerability assessment, penetration testing).
  • Stress testing (emulation of DoS/DDoS attacks).
Network Operations Center (NOC)

  • NOC setup and introduction of efficient workflows and policies.
  • 24x7 network monitoring, health checks, incident resolution.

Get Your Personalized Service Set!

Our experts are ready to advise on on the best-fitting service set based on your needs.